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Voice & Text AI

Voice & Text AI

Voice & Text AI

Chatbot, voice assistant and knowledge assistant systems that talk to your customers and your data.

From chatbots to voice IVR agents, from RAG-based enterprise knowledge assistants to document understanding systems — we build end-to-end solutions across voice and text channels. OpenAI, Anthropic, Google and open-source models united in one architecture, optimized for Turkish language and enterprise security.

Features

Multilingual chatbot and conversational UI

Real-time speech-to-text (STT) and text-to-speech (TTS)

IVR integration and telephony network communication

RAG architectures and corporate knowledge base integration

Document understanding, summarization and information extraction

Multi-provider LLM integration (OpenAI, Claude, Gemini) and Turkish fine-tuning

Benefits

24/7 customer touchpoints across voice and text channels

Provider independence: architectures that swap models based on cost and quality

Enterprise security, PII masking and Turkish-language-aware infrastructure

Engineering know-how proven in our own products (Fonify, asistanım.ai)

Agentic AI

Agentic AI

Agentic AI

Autonomous AI agents that use tools and run multi-step workflows.

We build agentic systems that go beyond classic single-question assistants — agents that make decisions and take actions on your systems. Tool integrations via Model Context Protocol (MCP), plan-and-execute architectures and guardrails for safe automation.

Features

Plan-and-execute and ReAct-style agent architectures

Model Context Protocol (MCP) tool integrations

Tool calls into your enterprise APIs (CRM, ERP, ITSM)

Guardrails, policy control and human-in-the-loop approvals

Long-term memory and session management

Observability: traces, metrics and cost tracking

Benefits

Automation that reduces human effort on complex, multi-step workflows

Policy-bounded, safe action-taking

Run existing systems with AI — no new UI to learn

Measurable, traceable agent performance

Web Development

Web Development

Web Development

Modern web apps, SaaS products and enterprise portals.

We build high-performance, SEO-friendly and maintainable web applications with Next.js, React, Tailwind and a modern toolchain. From enterprise internal panels to global SaaS products — App Router architectures, edge compute and real-time data.

Features

Next.js App Router and React Server Components

Design systems and accessibility (WCAG)

Payment integrations including Stripe and iyzico

Infrastructure choices across Supabase, Neon, Upstash

SEO, Core Web Vitals and performance optimization

Vercel and edge compute deployment

Benefits

Fast path from prototype to production

Scalable, easy-to-maintain codebase

Strong visibility in search engines

Security and efficiency gains from the modern ecosystem

Mobile Development

Mobile Development

Mobile Development

Native and cross-platform mobile apps for iOS and Android.

With experience from our own B2C mobile products (defsoft.org) and enterprise projects, we pick the right approach for you — Swift/Kotlin native or Flutter cross-platform. App Store and Play Store releases, subscription architectures and analytics included.

Features

Cross-platform development with Flutter

Native iOS (Swift/SwiftUI) and Android (Kotlin)

Push notifications and real-time sync

In-app purchase and subscriptions (RevenueCat)

App Store / Play Store release pipelines

Analytics, crash reporting and A/B testing

Benefits

Fast entry into global markets with the right approach

Reach iOS and Android with a single codebase

Proven release pipelines and retention strategies

Sustainable maintenance across the product lifecycle

Start Your Project

Contact us to evaluate your corporate needs and offer you the most suitable solutions.

AI Consulting & LLM Integration Services | DefSoft AI